Shipping policy

Shipping Policy

At SuperWow, we strive to deliver your snacks as quickly and safely as possible! Here’s everything you need to know about our shipping process:

Processing Time
All orders are processed within 2 business days. Orders are typically shipped on business days (Monday through Friday, excluding US holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Methods and Rates
We ship all orders through Standard Shipping. 

Shipping rates are calculated at checkout based on your location and selected shipping method. 

Delivery Areas
We currently ship to most states within the U.S. If you're located outside our shipping zones, please reach out to us! Your feedback helps us understand demand and explore potential shipping solutions for new areas.

Order Tracking
Once your order has shipped, you will receive an automated email with a tracking number. You can use this number to monitor your shipment’s progress.

Damaged or Lost Items
If your order arrives damaged or if you suspect it has been lost in transit, please contact our customer service team at info@superwowsnacks.com within 7 days of receiving your order so we can assist you promptly.

Returns and Exchanges
We want you to love our snacks! However, due to the nature of our products and food safety regulations, we do not have a standard return policy and cannot accept returns or exchanges. Please refer to our return policy for guidance on this topic: https://superwowsnacks.com/policies/refund-policy

If you have any questions about our shipping policy, feel free to reach out to our customer service team at info@superwowsnacks.com. Happy snacking!